In this 10-minute session, David Martin (Head of Client IT, LVMH) and Bertrand Stephann (CEO, Alcmeon) will share how Le Bon Marché Rive Gauche uses Alcmeon Agentic AI to empower its customer service team. Discover how the Alcmeon AI Assistant now helps the advisors respond faster, with the same warmth, precision, and elegance that define the brand. From handling thousands of messages to maintaining a uniquely human tone, learn how Le Bon Marché and Alcmeon combined human expertise and AI to answer every customer with care — more, faster and better.
