In this 20-minute fireside chat, Nicolas from Pigment shares how the team brought customer information from Salesforce, calls, and marketing engagements into a Notion account database for its Customer Success team. Five AI agents help create success plans, surface risks, track action items, and prepare account summaries and executive briefs. Florence Sandoz from Notion will discuss the approach with Nicolas, including how it helps teams get up to speed on customer goals and use account context in their day-to-day work.
