From Pilot to Platform: How Client Partnership Turned One AI Solution into Cross-Industry Innovation
Description
When a global enterprise approached TP to optimize their field repair operations for critical infrastructure rollout, we recognized a problem worth solving across industries. With our expertise, we created an AI-powered field support solution to dramatically improve charging station repair efficiency and fix rates without adding headcount.
Join Sarah Lastch from TP and TBC at VW as they showcase how true client partnership drives innovation. This session cuts through AI hype to address practical implementation: identifying high-ROI use cases for augmented field support, integrating AR collaboration into existing technical workflows, measuring productivity beyond vanity metrics, and building organizational buy-in for human-AI operational models.
Discover how client-driven innovation solves real business problems and creates platforms that scale across industries. This isn't a vendor pitch—it's a masterclass in how trusted partnerships solve real operational problems and create innovations that transform entire industries.
