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Sarah-Fabienne Latsch
TP
SVP and Global Vertical Lead
Description
Sarah-Fabienne Latsch serves as Senior Vice President and Global Vertical Lead at TP, responsible for shaping the Automotive vertical's global strategy and execution. She combines operational rigor with innovation, delivering scalable solutions for leading automotive brands. Sarah partners with delivery, product, and data teams to embed AI-enabled operations—including GenAI, AR-assisted support, and advanced analytics—that unlock efficiency, resilience, and growth across markets. She builds multi-country programs focused on measurable outcomes: faster time-to-resolution, streamlined processes, and sustained improvements in quality and customer satisfaction, all within governance frameworks suited to complex environments. A champion of co-innovation, Sarah works closely with clients and the broader ecosystem to share practical frameworks for moving from pilots to production.
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