From Pilot to Business Results: The Power of Partnership in Driving Tech Innovation

Nov 25, 2025 | 10:10 AM - 10:35 AM

Masterclass North

Description

As automotive transforms towards electrification and data-driven services, AI adoption requires more than technology—it demands orchestrating people, data, and processes to deliver real impact. When Volkswagen Elli partnered with TP to optimize field service for EV charging infrastructure, we co-created TP Reach: an AR-powered solution that enables broader AI adoption in Smart Remote Services. By leveraging real-time service data for continuous learning and automation, the platform improves repair efficiency and first fix rates while making AI meaningful in complex operational environments. Join Sarah-Fabienne Latsch, SVP Client Services and Global Vertical Lead Automotive and Estelle Wienk, SVP Digital Innovation & Gen-AI Transformation, for a masterclass that cuts through AI hype to reveal practical implementation strategies: identifying high-value use cases, integrating smart glasses into existing workflows, measuring true productivity impact, and building organizational buy-in for human-AI collaboration. Learn how client-driven partnerships solve real business problems and create scalable innovations that transform industries—from identifying the right challenge to executing solutions that deliver measurable results.

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